Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
ROLE
We are looking for a highly motivated individual with exceptional problem-solving skills, strong attention to detail, and a passion for learning. In this role, you’ll play a key part in maximizing our online catalogue by identifying gaps, streamlining processes, and driving data-informed decisions. You’ll work closely with cross-functional teams to ensure our catalogue is as comprehensive, accurate, and efficient as possible.
WHAT YOU'LL DO
Deeply understand catalogue processes and systems to identify inefficiencies, bottlenecks, and gapsUse data-driven insights to diagnose issues and develop structured, practical solutions that enhance catalogue efficiency and completenessCollaborate with internal stakeholders across Commercial, Product, Integrations, Operations, and Analytics to align on priorities and execute improvementsManage stakeholders to ensure accountability and follow-through on key actionsClearly communicate findings and recommendations to both technical and non-technical audiencesSupport continuous improvement initiatives and contribute to strategic decision-making that strengthens our catalogue growth. WHO YOU ARE
A strong analytical thinker with excellent problem-solving skills and attention to detail5+ years of experience in operations, analytics, or a related field, preferably in a fast-paced environmentComfortable working with data to uncover insights and inform recommendationsStrong stakeholder management and communication skills; able to influence and drive outcomes across teamsCurious and eager to learn, with the ability to quickly grasp complex systems and processesA structured, proactive, and results-oriented mindset REWARDS & BENEFITS
Health insurance for the whole family, flexible working environment and well-being support and toolsExtra days off, sabbatical program and days for you to give back for the communityTraining opportunities and free access to UdemyFlexible benefits program EQUAL OPPORTUNITIES STATEMENT
FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know. SCAM DISCLAIMER
It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
