Senior Salesforce Business Analyst

We’re looking for a Senior Salesforce Business Analyst who can translate business needs into scalable Salesforce solutions while actively optimizing and configuring the platform.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Salesforce Business Analyst, you will play a key role in bridging business requirements with Salesforce capabilities. You’ll work closely with stakeholders to understand processes, translate needs into well-defined solutions, and configure Salesforce to support efficient, scalable operations. This role combines strong analytical thinking, hands-on Salesforce configuration, and collaboration within a broader Salesforce governance model. You’ll be responsible for driving continuous improvements to the Salesforce platform, supporting adoption, and ensuring solutions align with best practices and business goals.

The role location is Lisbon only. Please note we don't offer any relocation assistance for the role.

• Partner with business stakeholders to gather, analyze, and document functional requirements.
• Translate business needs into Salesforce solution designs, user stories, and process flows.
• Design, build, and maintain Salesforce reports and dashboards to support operational and strategic decision-making.
• Configure and manage declarative automations, including Salesforce Flows, validation rules, assignment rules, and approval processes.
• Configure and maintain roles, profiles, permission sets, and sharing rules to ensure proper access control and data security.
• Support ongoing Salesforce optimization, platform maintenance, data quality initiatives, and user adoption efforts.

• You have at least 3 years of experience working with Salesforce as a Business Analyst, Salesforce Administrator, or in a similar role.
• You have a strong understanding of Salesforce core functionality, particularly Sales Cloud.
• You have hands-on experience building reports, dashboards, and declarative automations, especially Salesforce Flows.
• You understand Salesforce’s data model and sharing architecture, including roles, profiles, permission sets, and sharing rules.
• You are comfortable working independently on configuration, maintenance, and continuous improvement of the platform.
• Salesforce certifications (such as Salesforce Business Analyst, Salesforce Administrator, or Sales Cloud Consultant), experience working in Agile or Scrum environments, and exposure to AI-driven use cases (e.g., Agentforce, ChatGPT, or other LLM-based solutions) are considered a strong advantage.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

#LI-Hybrid