Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
THE ROLE
With aspirations to transform how we service our customers, you will ensure the smooth execution of strategic operational projects related to the improvement of our Fulfilment Network. Reporting to the fulfilment logistics lead, you will be in charge of delivering transformation projects on time and within budget, ensuring our project portfolio makes us better, faster, cheaper and that we are constantly improving our services.
WHAT YOU'LL DO
Identify process optimisation opportunities with a data-driven approach.Lead the delivery of fulfilment-based projects within our warehousing network.Connect operational execution, technology systems and business priorities.Report on assigned projects across the portfolio, ensuring budget and scope are followed, dependencies are managed, and risks flagged accordingly.Find new ways to overcome prioritisation challenges, showstoppers and project blockers.Organise steering committees for strategic projects, ensuring the senior leadership team is kept informed. WHO YOU ARE
2+ years of experience optimising operations.Experienced in LEAN and continuous improvement in fulfilment / production environments.Strong analytical skills.Comfortable managing multiple stakeholders (which can have conflicting motivations), communicating clearly, and giving structure to complex challenges.Project Management and Supply Chain / Logistics qualifications desirable.Customer ethos. REWARDS & BENEFITS
Health insurance for the whole family, flexible working environment and well-being support and toolsExtra days off, sabbatical program and days for you to give back for the communityTraining opportunities and free access to UdemyFlexible benefits program EQUAL OPPORTUNITIES STATEMENT
FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know. SCAM DISCLAIMER
It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
