Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
What you'll do:
You will be part of our B2B Supply Chain teams and focus on one of the following missions: Quality & Process Excellence/Production & Planning/Logistics/Operations
Quality & Process ExcellenceAnalyse and improve operational processes to increase efficiency and reduce errorsSupport the implementation of standardized workflows and quality controlsMonitor key performance indicators and prepare regular performance reportsCollaborate with cross-functional teams to identify and execute process improvement initiatives
Production & PlanningAssist in demand forecasting and production scheduling to ensure optimal stock levelsCoordinate with suppliers and production partners to meet delivery timelinesTrack order progress and resolve bottlenecks in the production processContribute to process documentation and optimization of planning tools
Logistics Support first mile operations, coordinating supplier collections and inbound transportMonitor last mile deliveries, resolving delays and improving customer experienceAssist with warehouse inventory tracking, stock accuracy, and process optimizationManage return flows, ensuring efficient processing and clear communication with partners
Operations Assist OPS account managers in coordinating with B2B partners and internal teamsSupport order management by tracking, updating, and ensuring accurate order fulfilmentCollaborate with the customer excellence team to address client issues and ensure satisfactionMaintain operational dashboards, reporting performance and improvement opportunities Who we're looking for:
You are equipped with good communication skills in English.You are skilled in data analysis, enjoying working with numbers and finding ways to improve them.You are process-driven, with a passion for optimizing workflows and driving efficiency.You are an excellent communicator, ready to collaborate with teams across the globe.You are eager to learn, adapt, and take initiative in a fast-paced, dynamic environment.You are available to start in the next two months. What we offer:
A competitive Package of 1250€ monthly (including meal allowance and Coverflex benefits) Employee discount on Emma products for yourself, friends and family (applicable in all EU markets)Private health insurance including dental careIn-house Portuguese classes from beginner to advanced levelA combination of personal and company growth to accelerate your career and help you reach your goalsThe chance to work on exciting and challenging projects either independently or as part of a dedicated, international teamResponsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNATo work and learn from experts in diverse fields and get to know your team members at exciting company events
