Emma

Logistics Excellence Manager

Job Description

Posted on: 
March 21, 2026

Ready to lead, disrupt and reinvent the sleep industry?

 

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. 

  

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!

What you'll do

  • Lead the development and execution of the logistics excellence strategy to drive continuous improvement in logistics operations ensuring alignment with business goals
  • Own and optimize the performance of external logistics partners (carriers, 3PLs) driving operational excellence across the network
  • Establish and monitor key performance metrics (OTIF, lead times, service quality) to track progress and identify areas for improvement
  • Champion process standardization and optimization across internal and external logistics functions fostering a culture of excellence
  • Implement data-driven initiatives to enhance efficiency, reduce costs at the SKU level and improve customer outcomes
  • Collaborate with business leaders and functional teams to align logistics processes with broader organizational goals and continuously improve value streams
  • Stay ahead of industry trends and innovations bringing forward best practices and cutting-edge solutions to elevate logistics operations
  • Ensure cost-efficient logistics operations while maintaining high service levels through strategic decision-making 
  • Who we're looking for:

  • Strong experience in driving logistics excellence with a focus on continuous process improvement and operational optimization
  • Proven track record of leading transformative initiatives within logistics or supply chain functions with measurable impact
  • Deep expertise in logistics network management, performance optimization and strategic stakeholder management
  • Data-driven mindset with the ability to turn insights into actionable improvements that drive performance and cost-efficiency
  • Strong knowledge of logistics systems (WMS, TMS), automation tools, and continuous improvement methodologies (Lean, Six Sigma)
  • Exceptional communication, collaboration, and leadership skills with the ability to influence across teams and levels
  • A college degree is required; an engineering or supply chain-related degree is preferred An MBA is a plus 
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    What we offer:

  • Pet-friendly office environment.
  • Discounts on our products.
  • Health insurance, including dental.
  • 24 vacation days.
  • A multicultural and international work environment.
  • Company events that are actually enjoyable and build meaningful connections.
  • Ownership, trust, and support from day one to grow your career