Business Operations & Office Assistant

Welcome to tb.lx – we are building sustainable transportation solutions in a hybrid work setup. Join us – we are looking for you!  

As our Business Operations & Office Assistant, your role will be a mixture of office management and facilitating core business operations at tb.lx. You will be the go-to person at our office, responsible for creating a dynamic, efficient office experience for our tblxers. You will also be expected to lead and manage a variety of different Business Operations tasks, to drive the company forward, everyday.

In the Office Management part of your role, you will be asked to ensure that our office remains a comfortable, engaging, and well-organized place to work. This will involve duties such as planning and coordinating office events, leading on communications with our office provider and other external suppliers, purchasing and maintaining a healthy stock of office supplies and snacks, managing office access, executing excellent facility management, and looking for new, creative ways to take tblxers’ in-person office experience to the next level.

In the Business Operations side of your role, you will take on responsibilities to ensure that our people are provided with efficient, people-centric, and well-coordinated support, in terms of planning, logistics, accounting, and more. You will be responsible for organizing and managing business trips (domestic and international) for our tblxers, as well as owning all communications with our suppliers (internal and external). You will work closely with our finance and accounting teams, to assist them with admin-related processes like invoicing and expense management, where you will create purchase orders, verify invoices, and ensure prompt payments for all expenses—all while maintaining clear, accurate records.

WHAT YOU WILL BRING TO THE TEAM:  

• At least 2 years of experience in an office management, people operations, or business assistance role; 
• Experience working with financial processes such as budget management, invoicing, supplier management, record keeping, and payment delivery;
• Experience and confidence in working with resource management software such as SAP, OneERP or others;
• A proactive, solution-oriented mindset, driven by a keen eye for detail and organization;
• A passion for understanding people, conflicts, and the solutions needed to solve them, with a positive intent and can-do attitude; 
• The availability to be in the office at least 2 days per week, to support our in-person initiatives and events, as well as to oversee deliveries, suppliers, and more;
• Strong communication skills and fluency in written and spoken English.

NICE-TO-HAVE: 

• Experience in facilities management and the ability to create go-to, best practices in this area;
• Experience in or a passion for supporting with the creation and implementation of a company events calendar, including the ideation, lead-up logistics, and execution of events, sometimes outside normal business hours;
• The ability to multitask and work in a fast-paced environment with confidence and ease;
• Experience inworking closely with multiple teams and stakeholders at once, to drive successful processes and operations, without any noticeable gaps.

WE’D LOVE TO MEET YOU IF…  

• You are motivated by working on impactful products; 
• You thrive working in a real hybrid work setting;  
• You are open toa transparent feedback culture;  
• You have strong sustainability values;  
• You always communicate with a positive intent.

BENEFITS 

Financial  

• You will receive a fair salary that reflects the job market, your experience, and your impact; 
• A monthly remote allowance to help you cover additional expenses due to working from home; 

• A lunch allowance that can be used for meals with your colleagues, shopping in the supermarket, or having dinner out with friends; 
• We have two flexible vacation days for cultural and religious holidays that are not included in the Portuguese holiday calendar, and in your first year, you will have up to 24 vacations days; 
• A flexible monthly budget to spend on benefits of your choice (varying from childcare and elderly support, streaming, music subscriptions, books, or even plane tickets, and more). 

Hybrid Company 

• You will have work-life flexibility: we are a hybrid company. This means we trust you to choose where you work best: from our office in Lisbon, from your home, or from any other place in the world (as long as it has a stable internet connection);
• We equip you with the proper working tools: a MacBook and an iPhone, and everything you need to work comfortably from wherever you are (monitor, laptop support, etc.);
• You will have relocation assistance if you live outside Portugal (and we can help you with a Tech Visa);
• When you are working from our office in the heart of Lisbon, you will find free healthy snacks and drinks available;
• We also want to keep our people-centric culture, so we do in-person team events sometimes, which you’re welcome to join whenever you want! 

Career Development 

• As a Business Operations & Office Assistant, you’ll be actively supported by your People Partner and People Manager; 
• You will have people investing and working alongside you on achieving your personal and professional goals, through the creation of a customized Personal Growth Plan; 
• You will have access to training materials and a training budget, so you can follow a personalized learning path that meets your needs; 
• You can join our internal Mentorship Program (either as a mentor or mentee)to further grow your knowledge or share it, in alignment with your goals; 
• You will have access to a professional coach if you need some help along the way; · 
• At ttb.lx, we keep our internal mobility possibilities open, so you can be creative when you think about your career progression. 

Wellbeing & Family 

• You and your family will receive private health insurance; 
• Mental Health: we provide access to professionals in the field, as well as the possibility to use your monthly, flexible budget for other expenses like mindfulness apps and gym subscriptions; 
• Family Care: your monthly flexible budget can also be used for childcare or elderly support; 
• Work-life empathy: we understand that as individuals, we all have our needs in all the dimensions of our lives, so we give you the flexibility and autonomy to organize your working hours and dedicate time to the other dimensions of your life.