About us:
How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.
And we’re just getting started.
We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders – all while making a positive impact on the environment and communities we encounter.
To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us.
About the team:
You’ll be joining the Key Attendee Success team, who are responsible for ensuring our investors, media attendees and speakers have the best experience at our events. You’ll be working closely with the investor acquisition team, which has been instrumental in increasing the numbers of attending investors at our events. These have included local angel investors, leading venture capitalists, and representatives from investment banks such as Goldman Sachs and Morgan Stanley.
You will be the point of contact for our investors and will ensure a seamless experience during and after our global events.
Please note, this is a 6 month FTC
What you will achieve at Web Summit
You’ll act as an internal point of contact, improving processes and workflows that result in an excellent event experience for our investorsYou’ll ensure investor attendees have a great customer and event experienceYou will manage all logistics and scheduling for investors attending our eventsYou’ll run and fulfil any investor-related activities at our eventsYou’ll liaise with other teams and ensure clear communication channels existYou’ll foster relationships with some of the most innovative funds Who you are
You’re a natural collaborator who excels as part of a team working towards stellar customer experiencesYou’re a natural people person and have keen attention to detailYou’re exceptionally organised, with strong administrative skillsYou can solve problems, and have the ability to think on your feetYou can keep your cool in any situation, while remaining confident, positive and professionalYou deal with confidential matters in a professional manner, while respecting and upholding professional integrity at all timesYou're a quick learner and can grasp the intricacies of complex relationships easily Skills and abilities we're looking for
At least 1-2 years of experience in a relationship/account management or customer service roleExcellent customer service skills and an eye for detailExceptional planning, scheduling and communication skillsStrong administrative skills and an ability to meet deadlinesSelf-motivated multitasker with the ability to work on your own initiative to accomplish tasksAbility to adapt to changing needs and take up new tasks proactivelyEase and comfort in talking to any audience, including Fortune 500 CEOs, leading venture capitalists and emerging startupsKnowledge of venture capital industry is beneficial but not required
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